Electricity Services

Pooled Energy and COVID-19 Response

We understand that a number of customers are worrying about how they will pay their bills on time. We support the initiative outlined by the Australian Energy Regulator to help…

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What is Power of Choice?

Power of Choice is a government-led initiative to give consumers more opportunities to make more informed choices about the way they use electricity. This initiative aligns with Pooled Energy’s belief…

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Why should I install a smart meter?

Currently there is no cost to Pooled Energy customers for the standard installation of a new smart communications meter.  It is simply an up-to-date meter that can be read wirelessly. …

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Pooled Energy’s retail electricity prices

 Pooled Energy’s Electricity prices depend on: The electricity tariff you have selected: Time-of-Use (where the cost of electricity varies with peak, shoulder and off-peak times), or Anytime (which charges the…

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Our Contact Details

Email: Sales: sales@pooledenergy.com Support: info@pooledenergy.com Phone: 1300 364 703 Office Address: 1/76 Reserve Road Artarmon NSW 2064 Postal Address: PO Box 652 Northbridge NSW 2063

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Emergency Contacts

After Hours Electricity Supply Ausgrid : 13 13 88 Endeavour: 13 10 03 Pool Services Pooled Energy: 1300 364 703 Energy & Water Ombudsman NSW Energy & Water Ombudsman www.ewon.com.au…

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Our Policies

Complaints Handling & Dispute Resolution Policy Customer Hardship Policy Privacy Policy

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Free Download

Everything you ever wanted to know about Pool Automation in one simple guide.

Before you consider Pool Automation read this free no-nonsense guide:

  • How Pool Automation works
  • What it won’t do
  • How installation works
  • What are the benefits
  • Understand your options
  • Pricing options